Orders are typically processed within 1–3 business days. Processing times may be longer during holidays, sales, product launches, or periods of high order volume.

You will receive a shipping confirmation email with tracking information once your order has shipped.

Standard shipping typically takes 2–7 business days after your order has been processed.

Delivery times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Yes. Free standard shipping is available on qualifying U.S. orders of $90 or more after discounts and before taxes.

Orders below the free-shipping threshold will have shipping calculated at checkout.

Eligible items may be returned within 14 days of delivery.

Items must be unworn, unwashed, free of odors, and returned with all original tags attached. Final-sale items and items that do not meet the return conditions cannot be accepted.

Visit our Shipping & Returns page for complete details.

We accept the payment methods displayed at checkout, including major credit and debit cards and available accelerated checkout options such as Shop Pay.

Available payment options may vary by customer and device.

Review the Size & Fit information listed on each product page. We include the model’s size, product fit, stretch level, and any special sizing notes whenever available.

When between sizes, use the product-specific fit notes or contact customer support before ordering.

Contact us immediately after placing your order.

We process orders quickly and cannot guarantee that changes or cancellations can be made after an order has entered processing or shipped.

We don't currently ship outside of the US.

Use our Contact Us page or email support@visionsbyvena.com.

Customer support is available Monday through Friday, 9:00 AM–5:00 PM CST. We typically respond within 24–48 business hours.