About Visions by Vena
Because you’re not just wearing a fit — you’re wearing the vision. 💕
Who We Are
Visions by Vena is a Black-owned online boutique curated by Vena — a confident, stylish woman who knows what it means to turn heads and walk in purpose. More than just fashion, this brand is a movement built to empower women who love the gym, love the glam, and love feeling like that girl.
Vena created this brand to give women access to bold, body-flattering, comfortable sets that spark confidence the second you put them on. Whether you're grabbing brunch, hitting the mall, or stepping out for the night, Visions by Vena helps you show up — effortlessly.
The Vision Behind the Brand
Vena started Visions by Vena with one mission: to help women see themselves the way they were always meant to — powerful, soft, sexy, and unstoppable.
As a woman balancing entrepreneurship, motherhood, and her own growth, Vena understands the hustle. That’s why every collection is designed with real women in mind — bold styles, soft stretch, confident cuts, and pieces that fit your curves and your lifestyle.
What Makes Us Different
- Curated Styles: Every item is handpicked by Vena and team — never basic, always bougie.
- Confidence-First: Our sets are made to hug your body, elevate your look, and boost your vibe.
- Community-Driven: Visions by Vena isn’t just a store — it’s a squad. Our ambassadors, PR girls, and customers are part of the story.
Our Promise
We believe that style is more than clothes — it’s a declaration. When you shop with Visions by Vena, you’re not just buying outfits. You’re investing in the best version of you.
From your morning mirror selfies to your late-night slay, we’re here to remind you:
You’re that girl. Always have been. Always will be.
Connect With Us
- Email: support@visionsbyvena.com
- Instagram: @visionsbyvena
- Mailing Address: PO Box 1042, Alexander, AR 72002
Shipping & Returns
🚚 Shipping Policy
Processing Time
All orders are processed within 2–3 business days (Monday–Friday). Orders placed on weekends or holidays will be processed the next business day.
Shipping Time
Once processed, your order ships via USPS or UPS. Estimated delivery time is:
- Standard Shipping: 3–5 business days
- Express Shipping: 1–2 business days (available at checkout for $14.99)
Shipping Costs
- Standard Shipping: $6.99 flat rate
- Free Shipping: on all U.S. orders over $100
Delivery Issues
If your tracking shows “Delivered” but you didn’t receive your order, please wait 24 hours and check with neighbors or your local carrier. If the package is still missing, contact us at support@visionsbyvena.com within 3 days of the delivery notice.
Wrong Address Disclaimer
We are not responsible for orders shipped to an incorrect address provided at checkout. Please double-check your shipping info before placing your order.
🔁 Return Policy
Return Window
You may request a return within 7 days of delivery. After 7 days, all sales are final.
Eligibility
- Original tags must be attached
- Items must be free of stains, odors, or damage
- Sale items, bodysuits, accessories, and gift cards are final sale
Return Process
- Email support@visionsbyvena.com with your order number and reason for return
- Once approved, you’ll receive return instructions
- Return shipping costs are the buyer’s responsibility
Store Credit Only
Approved returns will be issued as store credit only in the form of an electronic gift card. No refunds will be issued to original payment methods.
Damaged or Incorrect Orders
If your item is damaged or incorrect, please contact us within 3 days of delivery with clear photos and your order number. We’ll make it right.
💌 Contact Us
Still have questions? We’re here to help. Reach out to:
- Email: support@visionsbyvena.com
- Instagram DM: @visionsbyvena
- Hours: Monday–Friday | 9 AM – 5 PM CST
- Mailing Address: PO Box 1042, Alexander, AR 72002
FAQ + Size Guide
Your Questions, Answered. Because You’re That Girl. 💕
👚 Sizing + Fit
Q: How do your items fit?
Our styles are designed for a confident, flattering fit. Most pieces run true to size, but fit may vary depending on the fabric and cut. Always check the guide below and read product descriptions for specific fit notes.
Need help deciding? DM us @visionsbyvena or email support@visionsbyvena.com.
📏 Visions by Vena Size Guide
Based on KTOOUSA sizing – a general recommendation, not a guaranteed fit.
| Size | US Size | Bust (in) | Waist (in) | Hips (in) |
|---|---|---|---|---|
| Small (S) | 2–4 | 33–35" | 25–27" | 35–37" |
| Medium (M) | 6–8 | 36–37" | 28–29" | 38–39" |
| Large (L) | 10–12 | 38–40" | 30–32" | 40–42" |
| X-Large (XL) | 14–16 | 41–43" | 33–35" | 43–45" |
💡 Fit Tip: If you're in between sizes or curvier in the hips or bust, we recommend sizing up.
🚚 Orders + Shipping
Q: How long does shipping take?
Orders are processed within 2–3 business days. Standard shipping takes 3–5 business days after processing. Tracking info will be sent via email.
Q: Do you offer express shipping?
Yes! Choose Express Shipping (1–2 business days) at checkout for $14.99.
Q: My order says delivered but I didn’t get it.
Check with neighbors or your local USPS/UPS. If it still doesn’t show up within 24 hours, email us at support@visionsbyvena.com within 3 days.
🔁 Returns + Exchanges
Q: What’s your return policy?
Returns are accepted within 7 days of delivery for store credit only. Items must be unworn, unwashed, and with tags intact. Final sale items, bodysuits, and discounted bundles are not returnable.
Q: How do I start a return?
Email support@visionsbyvena.com with your order number and reason. We'll send return instructions.
💬 Customer Support
Q: I need help with my order — how do I reach you?
Email us at support@visionsbyvena.com or DM us on Instagram @visionsbyvena.
Hours: Mon–Fri | 9 AM – 5 PM CST
🛍 Boutique Details
Q: Are your items restocked?
We carry limited quantities to keep your style unique. Some popular items may restock, but there are no guarantees. If you love it — grab it!
Q: Are your clothes good quality?
100%. We hand-pick each piece from trusted vendors like KTOOUSA. Everything is personally Vena-approved for feel, stretch, and look. 💕
Q: Where are you based?
Visions by Vena is proudly based in Arkansas and ships nationwide. We’re a Black-owned boutique committed to empowering women through fashion.
❤️ Still Have Questions?
We got you. Email us at support@visionsbyvena.com or slide in our DMs. We usually reply within 24–48 hours (Mon–Fri).
Terms of Service
Last updated: July 14, 2025
Welcome to Visions By Vena! The terms “we”, “us” and “our” refer to Visions By Vena. Visions By Vena operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience. Visions By Vena is powered by Shopify, which enables us to provide these services to you.
The following Terms of Service (the “Terms”) govern your access and use of all services provided. Please read carefully before using our Services.
1. Access and Account
By using our Services, you confirm that you are of legal age in your jurisdiction. You agree to provide accurate information and are responsible for maintaining the security of your account.
2. Our Products
We strive for accurate product listings, but visual differences (e.g., color, texture) may occur based on your device. We may limit or discontinue products at our discretion.
3. Orders
Placing an order constitutes an offer to purchase. We may accept or reject orders. You agree to review and confirm your order before submission. All orders are subject to our Refund Policy.
4. Prices and Billing
All prices are in USD. Prices, discounts, and fees may change without notice. Taxes and shipping fees apply. You agree to provide up-to-date and valid payment details.
5. Shipping and Delivery
Shipping estimates are not guaranteed. Once transferred to the carrier, risk passes to you. We are not responsible for delays beyond our control.
6. Intellectual Property
All content and designs are the intellectual property of Visions By Vena. You may not copy, reuse, or redistribute our content without written permission.
7. Optional Tools
We may provide access to third-party tools without warranties. Your use of these tools is at your own risk.
8. Third-Party Links
Our site may contain links to third-party sites. We are not responsible for their content or practices. Please review their policies independently.
9. Relationship with Shopify
Shopify powers our store but is not responsible for our transactions, policies, or customer service.
10. Privacy Policy
All data collected is governed by our Privacy Policy. Please review to understand how we use your personal information.
11. Feedback
By submitting feedback or reviews, you grant us the right to use them in any format without compensation.
12. Errors and Omissions
We reserve the right to correct errors or omissions in listings, pricing, or availability at any time.
13. Prohibited Uses
You may not use our Services for unlawful or prohibited activities, including transmitting harmful code or infringing upon IP rights.
14. Termination
We reserve the right to terminate your access for any violation of these Terms, with or without notice.
15. Disclaimer of Warranties
Services and products are provided "as is" without warranties. Use is at your own risk.
16. Limitation of Liability
We are not liable for indirect or consequential damages related to your use of the Services.
17. Indemnification
You agree to indemnify Visions By Vena and its affiliates for any third-party claims resulting from your use of the Services or breach of these Terms.
18. Severability
If any provision is found unenforceable, the remainder of the Terms remains in effect.
19. Waiver; Entire Agreement
No waiver of any right or provision is a waiver of any other. These Terms constitute the full agreement between you and us.
20. Assignment
You may not assign your rights under these Terms without our written consent.
21. Governing Law
These Terms are governed by the laws of the State of Arkansas, United States.
22. Headings
Section titles are for convenience and do not affect interpretation.
23. Changes to Terms of Service
We may update these Terms at any time. Continued use of the Services indicates acceptance.
24. Contact Information
If you have any questions about these Terms, please contact us:
- Email: support@visionsbyvena.com
- Mailing Address: PO Box 1042, Alexander, AR 72002, US
Visions by Vena Ambassador Program Terms & Conditions
Effective Date: [Insert Date]
Welcome to the Visions by Vena Ambassador Program – where style meets influence and confidence earns commission. By applying or participating in the Program, you agree to the terms below. Let’s build something beautiful, Babe. 💕
1. 👑 Who Can Join
- Must be 18 years or older
- Have an active, public social media profile (Instagram, TikTok, Facebook, or YouTube)
- Align with Visions by Vena values: confidence, authenticity, bold femininity
- Cannot promote counterfeit or direct competitor brands
We reserve the right to approve or decline applicants at our discretion.
2. 💎 How It Works
As an ambassador, you’ll represent the Visions by Vena brand through authentic content and personal promotion. You’ll receive a personal discount code and earn commission for each referred sale, plus bonus perks based on your tier.
3. 🔥 Ambassador Tiers
💖 Tier 1: Babe in the Making
- Commission: 10% per sale
- Discount Code: 10% off for your followers
- Content: 1 post or story per month
- Perks: May receive PR items, repost eligibility
- Level Up: $150+ in tracked sales in 30 days
💅 Tier 2: Vibe Leader
- Commission: 10% per sale
- Discount Code: 10% off for your followers
- Content: 2 posts/month (post/reel + story)
- Perks: PR item eligibility, repost priority
- Level Up: $350+ in sales or 3 referrals in 45 days
✨ Tier 3: It Girl Energy
- Commission: 15% per sale
- Discount Code: 25% off for your followers
- Content: 3+ branded content pieces/month
- Perks: Early access to drops, free outfits, homepage feature, brand collab priority
- Maintain: $500+ in sales or 5+ referrals in 60 days
Tier levels are reviewed monthly. Promotions or removals are based on performance, consistency, and brand alignment.
4. 📸 Content Guidelines
- High-quality, original content only
- Tag @visionsbyvena and use brand hashtags (#VisionsbyVena, #ThatGirlEnergy)
- Allow us to repost and reuse your content for marketing purposes
5. ❌ What Not to Do
- No personal use of your ambassador discount code
- Do not post codes on coupon/deal sites
- Do not submit AI-generated or filtered-out, off-brand content
- No ghosting (30+ days of no activity)
6. 💰 Commissions & Payouts
- Paid monthly via PayPal (min. $25 required)
- Commissions paid after the 7-day return window passes
- You are responsible for reporting your income
7. ⚖️ Legal + FTC
You are an independent contractor, not an employee of Visions by Vena. You agree to comply with FTC guidelines for influencers, including disclosures such as #ad, #ambassador, or #sponsored when promoting our products.
8. 💌 Contact + Support
Questions? Feedback? Just want to talk cute fits?
- Email: support@visionsbyvena.com
- Instagram: @visionsbyvena
- Mailing Address: PO Box 1042, Alexander, AR 72002
🌟 Final Word
This program is about more than free clothes — it’s a vibe. You’re helping us empower women who know they’re that girl. Thanks for being part of the movement.